Equipment Servicing and
Decontamination Services

Established with more than 45 years of service and manufacturing experience, BIOQUELL have gained considerable expertise and knowledge in the equipment servicing and preventative maintenance arena. BIOQUELL’s Service division offers preventative maintenance, emergency breakdown and after sales support for a wide range of specialist equipment, across a wide sector of industry. Our nationwide team of highly trained engineers provide the highest quality of service, benefiting from BIOQUELL’s ISO9001 accredited systems providing full traceability of works carried out, including important test and calibration documentation.

Services offered:

• Preventative maintenance contracts
• After sales support and technical help desk
• Installation and commissioning
• Rapid response for breakdowns and repairs
• Spare and replacement parts for BIOQUELL – Clarus™, Microflow and Astec – as well as third party laboratory and steriliser equipment
• Equipment upgrades
• Training of clients in-house users and support staff
• Room / equipment / building decontamination

It is well recognised that routine maintenance increases the up time of equipment and facilities, along with helping to ensure compliance with the relevant regulatory requirements, including health and safety. BIOQUELL offers preventative maintenance contracts which can be tailored to specific requirements and offer the assurance that equipment will all be operating optimally and efficiently, with the added option of having fully trained service professionals able to respond quickly, at short notice and with appropriate spare parts. With maintenance contracts ranging from an on call engineer, to permanent on site engineering and spares support for larger sites, our clients are guaranteed excellent value for money and the highest quality of service support. BIOQUELL also offer integrated service solutions: e.g. entire laboratory service and calibration contracts. BIOQUELL’s service provides a swift and highly effective response to all breakdown and emergency repairs with call out times tailored to the specific requirements of the client. There is also the added benefit of BIOQUELL’s technical help desk, which is renowned for its depth of knowledge and quick response times, able to assist clients in providing in-depth technical support, helping the client to get equipment back in service.

BIOQUELL also have the added benefit of substantial stock holdings of spare parts – upwards of £1 million - available for dispatch over a wide range of BIOQUELL and third party equipment – including Clarus, Microflow and Astec. Our highly efficient spares division offer assistance in the identification of replacement parts with the top 500 spare parts typically dispatched within 24 hours of an order being received. A full spares fitting, installation and testing service is also available.

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